The HR Partner Program is an annual, all-inclusive support service designed to give your organization access to experienced, responsive HR guidance whenever you need it. Whether you’re navigating employee issues, building job descriptions, updating policies, hiring, or simply looking for a sounding board on day-to-day leadership challenges, this program ensures you’re not doing it alone. You get consistent support from a trusted team that gets to know your people, your business, and your goals. We’re here to help you lead with confidence, stay compliant, and make great decisions for your team.

You’ll be supported by a dedicated two-person HR team. This structure allows us to provide consistently responsive service while ensuring that at least one team member is always available and up to speed on your organization. The goal is that you never have to explain your culture or backstory from scratch—we’ll be right there with you, already familiar with your team, your values, and your current priorities.

We aim to respond to all messages within the same business day, and never longer than 24 hours. When something is time-sensitive, you’re encouraged to call or text directly. Our program was designed to prioritize real, accessible communication—because we know HR needs often can’t wait.

Yes, absolutely. Managers or other key leaders in your organization are all welcome to reach out under the program. Our goal is to ensure your leadership team feels supported and has a trusted HR partner to consult with as challenges and questions arise. We encourage proactive communication from anyone involved in managing people or overseeing team performance.

Everything you need for foundational and strategic HR support is included. That means help with employee relations, policy interpretation, documentation and compliance questions, onboarding and job description development, and leadership coaching. We also offer training for your staff or leadership team and ongoing guidance on workplace culture and engagement. You’re not limited to one area—this program is designed to flex with your needs as they evolve throughout the year.

We offer a range of leadership and team development sessions, which can be customized to fit your team’s size, culture, and goals. Popular training topics include HR compliance for supervisors, interviewing and hiring best practices, harassment prevention, documentation and progressive discipline, and workplace investigations. On the leadership side, we frequently support teams with sessions on emotional intelligence, accountability, conflict resolution, coaching skills, and leading through change. We also offer training focused on workplace culture, such as psychological safety, trust-building, managing hybrid teams, and rebuilding morale after turnover or conflict. Coaching for individual leaders or managers is also available and can be tailored to specific skill-building needs.

In the third quarter of your contract year, we’ll check in and review your usage. If you haven’t used as much time as expected, we can help you apply that remaining support in a strategic way—whether that’s developing or updating an employee handbook, conducting an HR audit, holding a leadership or staff training, or offering targeted 1:1 coaching. Our goal is always to ensure the program delivers value, and we’ll work with you to align that value with your organization’s needs.

Pricing is based on the size of your team, with simple flat rates and no hidden fees. For teams under 10 employees, the annual fee is $2,500. For teams of 10–24 staff, the fee is $3,500, and for teams of 25–49, the fee is $4,500. If you have 50 or more staff, we’ll work with you on custom pricing that fits your structure. No matter the tier, you receive full access to the same range of services and support.

We love helping our clients grow—and we’re built to grow with you. As your organization evolves, your HR needs may deepen or shift. As part of the HR Partner Program, you’ll have access to discounted à la carte services like recruitment support, compensation benchmarking, and deeper policy or compliance projects. If you ever reach a point where you’ve outgrown the scope of the program, we can work with you to build a fully customized outsourced HR support model that fits your team’s size, structure, and strategic goals. You’ll never have to start over with someone new—we simply evolve alongside you.

Getting started is easy. Just reach out to Rachel at rachel@paragonhrconsulti g.com. She’ll answer any remaining questions and help confirm that this program is a good fit for your needs. If you decide to move forward, we’ll guide you through a smooth intake process and connect you with your HR team. From there, we’ll have an initial call to get to know your organization, understand your priorities, and set the foundation for ongoing HR support—not just for this year, but as your needs grow and change over time.